Yes, we offer international shipping to many countries. Shipping rates and delivery times vary by destination and will be displayed at checkout.

• Domestic (Thailand): 1–3 business days
• International: Approximately 5–14 business days, depending on location
  Tracking information will be provided once your order has been dispatched.

All Garmenti bags are crafted from premium vegan leather, with the outer layer made from PU (polyurethane) — a durable, high-quality material that mimics the look and feel of genuine leather. The inner lining is made from microfiber, chosen for its soft texture and ability to maintain structure over time.

To clean your bag, use a soft, damp cloth to gently wipe the surface. Avoid using harsh chemicals or soaking the bag, as this may damage the material.

PU leather typically lasts around 2–3 years, depending on how it’s used and stored. Over time, peeling or cracking may occur — especially with heavy use or exposure to heat, humidity, or friction. To help extend the life of your bag, we recommend not overloading it, keeping it away from direct sunlight, and storing it properly in a dust bag.

Yes. Items may be returned or exchanged within 7 days of receipt, provided they are unused and in their original condition. For further details, please visit our [Returns & Exchanges Policy] or contact our customer service team.

If you need to cancel or make changes to your order, please contact us promptly at [your email] or via LINE Official Account. If the order has not yet been processed, we will do our best to accommodate your request.

At present, Garmenti is available exclusively online, allowing us to offer direct, personalized service and maintain fair, accessible pricing for our customers.

You may reach us through the following channels:

• Email: info@garmentiandco.com
• LINE Official Account: @garmenti